The short answer
A subpoena is a court-issued command requiring someone, often a non-party, to testify or produce documents. Businesses commonly receive them when their records relate to someone else’s case.
Where it fits in your case
During discovery or before trial.
What to expect
Response time is usually stated on the subpoena, and objections should be raised promptly.
Noncompliance can lead to a motion to compel and contempt.
Burden. A recipient can ask to narrow an overbroad or burdensome request.
What we need from you
The subpoena, how and when it arrived, and where the requested records are kept.
Common misconceptions
“It’s just a request.” It is an enforceable court order.
“Non-parties can ignore it.” They can be held in contempt.