The short answer
An engagement letter sets the terms of the representation: what the lawyer will do, how fees and expenses work, and how either side can end the relationship.
Where it fits in your case
At the start of representation, before significant work begins.
What to expect
Scope defines what is and is not included.
Fees and expenses explain rates, flat fees, or contingency terms and who pays costs.
Retainers held in trust are applied to bills as provided in the agreement.
Ending the relationship and returning your file should be addressed.
What to ask
Questions about anything unclear before you sign.
Common misconceptions
“It’s a formality.” It defines the relationship.
“Scope covers everything about the dispute.” Only what it says.